If still you have the same issue then you need to call HP Technical support and get the part replace. Would have been nice to have the N option if I want to update the router at some later date.You have a couple of options as I see it please try these steps might help you to fix your issue.ġ) Disconnect the Battery & Adapter then press & hold the power button on Notebook for 30 seconds then turn on the unit and check if the Wireless light turns on.Ģ) Go to Device manager then uninstall the wireless drivers from Network Adapter and restart the unit and check if the light turns on.ģ) Try doing a system restore to the date where unit was working fine.Ĥ) Please update the Bios & Wireless driver from HP website.ĥ) Click start in search type Recovery Manager then click on it select Yes on User access control then select I need immediate help then select Driver & application recovery select the wireless driver and install it then restart the unit.Ħ) If you are comfortable reseating the wireless card which will be on the back panel off your unit you could try this steps as well. Maybe I should go back to a G card since the other laptops in the house all connect at 54 Mbps with their G card. I am a UK resident using the ISP Virgin Media which has just upgraded my broadband download speed from 60mbs to 100mbs. So no success so far.ĭoes anyone have any suggestions before I send my laptop back or get a new network card. The Intel® WiFi Link 5100 Series is a family of IEEE 802.11a/b/g/Draft-N1 wireless network adapters that operate in both the 2.4 GHz and 5.0 GHz spectra. I am happy with my 6930 but my ISP has advised that my wireless card ( Intel (R) wifi Link 5100 AGN) is not suitable to receive 100mbs wireless download (although the 5100 spec appears to advise it is capable of N standard). The connection speed actually dropped to 5 Mmps with the laptop next to the router. He suggested installing the A05 Bios downloaded from Dell even though my new laptop came with ver A07 Bios. I finally phoned Dell support and the rep had me repair the OS to the original Windows settings and installed the Dell ver 12.0 driver since he thought that the newer driver that I downloaded from Intel was a no-no. I also then went into Device Manage and changed some of the Advance settings eg disabled 802.11N mode, no power savings, higherst roaming etc. I have also tried the other steps such as powering the router on and off, resetting the router with a different SSID, using no encrytion (was using WEP), changed different channels, highest transmit power with no results. I installed a newer driver (ver 12.2.0) downloaded from the Intel site which helped slightly with the speed going up to 24 Mbps but then speed dropped to 5 when I moved the laptop to my office away from the router. Downloading the new network card driver (ver 12.0.0) from Dell did not help. Even with the router sitting 3 feet from my desk, the max speed was 11 Mbps with full bars (note I had Excellent strength but speed was too low for connection in my office in the next room). I am having problems getting a solid connection to my 2Wire 802.11g DSL/router. I have a new Studio 1537 with the Intel wifi 5100 AGN card running with Vista Home Premium 64-bit.
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December 2022
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